Your privacy matters to us. This Privacy Policy explains exactly what personal data jiliuu collects, why we collect it, how we use it, and the rights you have as a Filipino player under Philippine law.
Summary: jiliuu collects only the personal data necessary to operate a safe, compliant, and enjoyable gaming platform for Filipino players. We do not sell your data to third parties. We comply with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173) and its Implementing Rules and Regulations.
jiliuu ("jiliuu," "we," "us," or "our") operates the online gaming platform accessible at jiliuu.asia ("Platform"). We are committed to protecting the privacy and personal data of every user ("you," "Player," or "User") who accesses or uses our Platform.
This Privacy Policy ("Policy") describes how jiliuu collects, uses, stores, shares, and protects your personal data in connection with your use of the Platform and all related services. It also explains the rights available to you under the Data Privacy Act of 2012 (Republic Act No. 10173) and its Implementing Rules and Regulations ("DPA"), which is the primary data protection legislation applicable to jiliuu's operations serving the Philippine market.
This Policy should be read together with our Terms & Conditions, which govern your use of the Platform. By registering an account or using any jiliuu service, you acknowledge that you have read and understood this Policy.
Scope: This Policy applies to all personal data collected through jiliuu.asia, our mobile-optimized web platform, customer support channels, and any other touchpoints through which you interact with jiliuu.
jiliuu collects personal data that is necessary, adequate, and not excessive in relation to the purposes for which it is collected. The categories of personal data we collect include:
jiliuu collects personal data through the following means:
Consent: Where jiliuu relies on your consent as the legal basis for processing, you may withdraw that consent at any time by contacting us at [email protected]. Withdrawal of consent does not affect the lawfulness of processing carried out before withdrawal.
jiliuu uses your personal data for the following purposes:
| Purpose | Data Used | Legal Basis |
|---|---|---|
| Account registration and management | Identity, contact data | Contract performance |
| Age and identity verification (KYC) | KYC documents, facial image | Legal obligation |
| Processing deposits and withdrawals | Financial data, identity data | Contract performance |
| Anti-money laundering (AML) compliance | Financial data, transaction history | Legal obligation |
| Fraud detection and prevention | Technical data, behavioral data | Legitimate interest |
| Customer support and dispute resolution | Communications data, gaming data | Contract performance |
| Responsible gaming monitoring | Gaming data, behavioral data | Legal obligation / legitimate interest |
| Bonus and promotion administration | Identity data, gaming data | Contract performance |
| Marketing communications (opt-in only) | Contact data, preferences | Consent |
| Platform analytics and improvement | Technical data, behavioral data | Legitimate interest |
| Regulatory reporting | Identity data, financial data | Legal obligation |
jiliuu will not use your personal data for any purpose that is incompatible with the purposes listed above without first obtaining your consent or establishing another lawful basis for processing.
Under the Data Privacy Act of 2012, jiliuu processes your personal data on the following legal bases:
jiliuu does not sell, rent, or trade your personal data to any third party for their own marketing purposes. We may share your personal data with the following categories of recipients only to the extent necessary for the stated purpose:
Third-party vendors who assist jiliuu in operating the Platform, including KYC and identity verification providers, payment processors (GCash, Maya, and banking partners), cloud hosting providers, customer support software providers, and fraud detection services. All service providers are contractually bound to process your data only on jiliuu's instructions and in accordance with applicable data protection law.
jiliuu may disclose personal data to PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), or other competent Philippine government authorities where required by law, court order, or regulatory directive.
Certain aggregated, non-personally identifiable gaming data may be shared with jiliuu's game content providers for the purpose of game performance analytics and RNG certification. No directly identifiable personal data is shared with game providers beyond what is technically necessary.
In the event of a merger, acquisition, or sale of all or substantially all of jiliuu's assets, your personal data may be transferred to the acquiring entity. You will be notified of any such transfer and the privacy practices of the acquiring entity prior to the transfer taking effect.
No Data Sales: jiliuu will never sell your personal data to advertisers, data brokers, or any other third party for commercial purposes. Your data is used solely to operate and improve the jiliuu Platform and to comply with our legal obligations.
jiliuu retains your personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable law. Our general retention periods are as follows:
Upon expiry of the applicable retention period, jiliuu will securely delete or anonymize your personal data in accordance with our internal data disposal procedures.
jiliuu uses cookies and similar tracking technologies on the Platform to enhance your user experience, maintain session security, and analyze Platform usage. The types of cookies we use include:
You can manage your cookie preferences through your browser settings. Please note that disabling certain cookies may affect the functionality of the Platform. For strictly necessary cookies, no opt-out is available as they are required for the Platform to operate securely.
jiliuu implements appropriate technical and organizational security measures to protect your personal data against unauthorized access, accidental loss, destruction, alteration, or disclosure. Our security measures include:
Your Role in Security: While jiliuu takes extensive measures to protect your data, you also play an important role. Keep your jiliuu login credentials confidential, use a strong and unique password, and enable two-factor authentication where available. Contact us immediately if you suspect unauthorized access to your account.
Under the Data Privacy Act of 2012, you have the following rights with respect to your personal data held by jiliuu:
To exercise any of the above rights, please submit a written request to our Data Protection Officer at [email protected]. jiliuu will respond to all verified requests within thirty (30) days of receipt. We may require proof of identity before processing your request.
Marketing Opt-Out: You can unsubscribe from jiliuu marketing communications at any time by updating your preferences in your account dashboard or by contacting us at [email protected]. Opting out of marketing will not affect transactional or service-related communications.
The jiliuu Platform is strictly intended for individuals who are 21 years of age or older, in accordance with Philippine gambling regulations. jiliuu does not knowingly collect personal data from individuals under the age of 21.
If jiliuu becomes aware that personal data has been collected from a person under 21 years of age, we will immediately suspend the associated account, delete the personal data in question, and report the matter to the appropriate regulatory authorities where required.
If you are a parent or guardian and believe that your child has registered on the jiliuu Platform, please contact us immediately at [email protected] so that we can take prompt action.
jiliuu primarily stores and processes personal data within secure data centers serving the Asia-Pacific region. In certain circumstances, your personal data may be transferred to, stored in, or processed by service providers located outside the Philippines — for example, cloud infrastructure providers or KYC verification services operating in other jurisdictions.
Where such cross-border transfers occur, jiliuu ensures that appropriate safeguards are in place to protect your personal data to a standard equivalent to that required under the Philippine Data Privacy Act. These safeguards may include contractual data processing agreements incorporating standard data protection clauses, or transfers to jurisdictions that have been assessed as providing an adequate level of data protection.
By using the jiliuu Platform, you acknowledge and consent to the transfer of your personal data as described in this section, subject always to the protections described herein.
jiliuu reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or regulatory requirements. When material changes are made, jiliuu will notify registered users via email or an in-platform notification at least seven (7) days before the changes take effect.
The most current version of this Policy will always be available at jiliuu.asia/privacy-policy. The "Last Updated" date at the top of this page reflects the date of the most recent revision. Your continued use of the Platform after any amendment constitutes your acceptance of the revised Policy.
jiliuu has appointed a Data Protection Officer (DPO) in accordance with the requirements of the Data Privacy Act of 2012. If you have any questions, concerns, or requests relating to this Privacy Policy or jiliuu's data processing practices, please contact:
If you are not satisfied with jiliuu's response to your privacy concern, you have the right to escalate your complaint to the National Privacy Commission of the Philippines (NPC) through official government channels.
NPC Reference: The National Privacy Commission is the independent body responsible for administering and implementing the Data Privacy Act of 2012 in the Philippines. For more information, visit the NPC through official Philippine government channels.
Privacy isn't just a legal checkbox for us. Here's a plain-language look at the real measures jiliuu puts in place to keep your data safe every day.
Every connection between your device and jiliuu is protected by TLS 1.3 encryption. Your login credentials, financial data, and personal details are never transmitted in plain text.
jiliuu will never sell, rent, or trade your personal data to advertisers or data brokers. Your information is used solely to run the Platform and meet our legal obligations — nothing else.
jiliuu fully complies with the Philippine Data Privacy Act of 2012 (RA 10173). We have a registered Data Protection Officer and follow NPC guidelines for all data processing activities.
Access, correct, delete, or export your data at any time. Submit a request to our DPO and we'll respond within 30 days. Your data privacy rights are real and enforceable under Philippine law.
Third-party penetration testing and security assessments are conducted regularly on jiliuu's infrastructure. We don't wait for problems — we actively look for vulnerabilities before they can affect you.
In the unlikely event of a data breach, jiliuu is committed to notifying the National Privacy Commission within 72 hours and informing affected players without undue delay — as required by law.
⚠️ Gambling is addictive. Know when to stop.
jiliuu enforces a strict 21+ age policy. If gambling is affecting your daily life, please visit our Responsible Gaming page for self-exclusion tools and support resources available across the Philippines.
Now that you know how jiliuu protects your privacy, you can play with full confidence. Join thousands of Filipino players enjoying 700+ games — all in Philippine Peso, all with bank-grade security. Must be 21 years or older.
🔞 21+ only | 🔒 DPA 2012 compliant | 🇵🇭 Philippines market | ⚠️ Gambling is addictive — know when to stop